• Login Using Two-Factor Authentication (Foster Care/Residential)
• Login Using Two-Factor Authentication (General Case Management)
• Logging in to extendedReach
• Foster Care - Getting Started Using eR
• General Case Management - Getting Started Using eR
• Getting Started – Accessing eR
• How do I update my name?
• How to change your password
• I forgot my password
• Automatic logout after inactivity
• How long does it take to automatically log out a user?
• What are the system requirements for my computer?
• Can I run extendedReach in more than one browser window/tab?
• I don't see my cases on My Workspace when I log in to extendedReach.
• Why are my icons missing?