Getting Started
- extendedReach Help Center - How to Create an Account, Sign in, and Access My Activities Requests Tab
- Login Using Two-Factor Authentication (Foster Care/Residential)
- Login Using Two-Factor Authentication (General Case Management)
- Logging in to extendedReach
- Foster Care - Getting Started Using eR
- General Case Management - Getting Started Using eR
System Administrators
- User Management
- Foster Care - System Administrator: Activity Types, Report Types, Print Templates
- Foster Care - System Administrator: Billing
- Foster Care - System Administrator: Organization Preferences
- Foster Care - System Administrator: Program Settings
- General Case Management - System Administrator: Activity Types, Report Types, Print Templates
- General Case Management - System Administrator: Program Settings
- General Case Management - System Administrator: System Settings
- Email Alerts
- eR Scanner Inbox
Case & Home Documentation
- Why is a report missing from the ‘Add Report’ Menu?
- Why can't a new Activity or Report be created while the old one is awaiting approval?
- Attaching and Deleting Files
- How can I copy file attachments between Activities and Reports?
- Is there a maximum number of file attachments per activity or report?
- What is the maximum file size?
Case & Home Management
Foster Care - Workspace Layout
- Administrative Support Workspace
- Case/Licensing Worker Workspace
- Foster Care - Address Book
- Foster Care - Searching
- Foster Care - Side Menu - System Administration
- Foster Care - Side Menu – Accessing Views
General Case Management - Workspace Layout
- Administrative Support Workspace
- Caseworker Workspace
- General Case Management - Address Book
- General Case Management - Searching
- General Case Management - Side Menu - Accessing Views
- General Case Management - Side Menu - System Administration