Updates to Existing Features
Inbox - File This for Former Employee
When an email is sent to the extendedReach inbox of a former employee the system can not determine an active program and list of available cases to file the email to and would default to “No active case found”. A change has been made if this situation occurs to allow for the full list of active cases to be an option.
Bug Fixes
Signatures - Repeating on Document when Caseworker Signatures are Uploaded with the Same File Name
This has been resolved for the Foster Care system. When an activity has two or more signatures, one caseworker signature will not appear twice when the document is downloaded or saved as a PDF when the caseworkers signatures are uploaded with the same file name (example signature.gif).
Texas Provider Gateway (TPG) - Displaying Error Message "Whitespace is not allowed at this location" for School Names with an Ampersand (&) Character
This has been resolved for the Texas Foster Care systems. A change was made to replace ampersand characters with equivalent encoded (escaped) characters so that they will be accepted by the Texas Provider Gateway API.
Export Data - Not Including Archived Reports and Activities
This has been resolved for the Foster Care system. Now when using the Export Data feature it will include the archived reports and activities for cases that have archived records.