Applying, Manually Sending, and Viewing History of Appointment Text Message Reminders (General Case Management)

Introduction

 

This article will walk you through the process of ensuring that a client will receive or opt out of receiving appointment text message reminders. It will also cover how to manually send reminders and how to view the history and replies from the client.

 

 

Prerequisites

 

 

 

Instructions

 

Follow the below instructions on applying, manually sending, and tracking text message appointment reminders by selecting the "Get Started" button below.

 

Applying Text Message Appointment Reminders

 

Manually Send Text Message Appointment Reminders

 

View the History and Replies of Text Message Appointment Reminders

 

FAQs

 

Q: Why would I need to send an appointment reminder manually?

A: If you would like to send an appointment reminder before or after the configured reminder schedule.

 

 

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