Login Using Two-Factor Authentication (Foster Care/Residential)

Introduction


This article will walk you through the process of using two-factor authentication. Two-factor authentication (also known as dual-factor authentication) is a type of multi-factor authentication that requires two forms of identification to access your extendedReach account such as user email and password as well as a code sent to a mobile phone or email strengthening login security.

 

Prerequisites

  • An extendedReach User ID
  • Access to a mobile phone or email


Instructions

 

Follow the below instructions on how to set this up by selecting the "Get Started" button below.

 

FAQs

 

Q: Why is Remember this computer checkbox not displaying for me?

A: Your agency system administrator has hidden this option from displaying.

Q: How can I have the two-factor authentication be sent to my email instead of my phone number?

A: You can opt for the code to be sent to an email address by clicking on Resend Code. If there is not a number entered into the system for you, it will send to the email address in your User ID.

 

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