Introduction
This article will walk you through the process of using two-factor authentication. Two-factor authentication (also known as dual-factor authentication) is a type of multi-factor authentication that requires two forms of identification to access your extendedReach account such as user email and password as well as a code sent to a mobile phone or email strengthening login security.
Prerequisites
- An extendedReach User ID
- Access to a mobile phone or email
Instructions
Follow the below instructions on how to set this up by selecting the "Get Started" button below.
FAQs
Q: Why is Remember this computer checkbox not displaying for me?
A: Your agency system administrator has hidden this option from displaying.
Q: How can I have the two-factor authentication be sent to my email instead of my phone number?
A: You can opt for the code to be sent to an email address by clicking on Resend Code. If there is not a number entered into the system for you, it will send to the email address in your User ID.