Content
- Introduction
- Closing a Foster Care Case
- Closing an Adoption Case
- Finalization/Disruption Date
- Changing Discharge Information
Introduction
This article is meant to assist you with closing case in the extendedReach system.
If you have a question not addressed here, you can contact support at support@extendedreach.com
Closing a Foster Care Case
From a case file, hover over the “Discharge” button in the action bar and click on “Foster Care Case” from the drop-down menu.
Note: this option is not available for all users. If the Discharge button is not available, please contact your agency administrator to discharge the case for you.
Image: “Access Close Foster Care Cases”
Complete the fields and click OK.
Image: “Close Foster Care Cases Fields”
| View Name | Description |
|---|---|
| Discharge All Siblings | Select “yes” or “no” from the drop-down menu. |
| Outcome | Indicate the outcome/reason for the discharge from the drop-down menu. |
| Discharge Type | Select “successful”, “unsuccessful”, or “emergency” from the drop-down menu. |
| Discharged To | Family or facility the case was discharged to. |
| Contact Name | Name of the best contact at the facility or household (if applicable). |
| Address | Address of the family or facility the case was discharged to. |
Closing an Adoption Case
From a case file, hover over the “Discharge” button in the action bar and click on “Adoption Case” from the drop-down menu.
Image: “Access Close Adoption Cases”
Complete the fields and click OK.
Image: “Close Adoption Cases Fields”
| View Name | Description |
|---|---|
| Discharge All Siblings | Select “yes” or “no” from the drop-down menu. |
| Outcome | Indicate the outcome/reason for the discharge. |
| Finalization Ordered | Type in the date, or click on the calendar icon to select the date, when finalization was ordered. |
Finalization/Disruption Date
Type in the date, or click on the calendar icon to select the date, when finalization was ordered.
Image: “Close Foster Care Cases Fields”
Place a check-mark in the box next to “Adoption was disrupted” if this is the case.
Changing Discharge Information
From a case file, hover over the “Reopen” button in the action bar and from the drop-down menu, click on the action you wish to change.
Image: “Changing Discharge Information”
