Content
- Introduction
- Case Screen: Referral Tab Layout
Introduction
This article is meant to assist you with the navigating the Referral Tab in the Case File Screen. This tab will only appear if the case was a referral at one point in time.
If you have a question not addressed here, you can search at the bottom of this article in Related Articles or contact support at support@extendedreach.com.
Case Screen: Referral Tab Layout
Image: Case Screen: Referral Tab Layout
| Field Name | Description |
|---|---|
| Track Referral Details | When this box is checked, referral details are being tracked. If you do not want to track these details, un-check the box. |
| Referral Date/Time | Date and time the referral was received |
| Who Took Referral | Name of the worker who took the referral |
| Reason for Referral | Pick and choose a reason for the referral; use the green + icon to add a customized reason |
| Addl. Reason | If there is a secondary reason for the referral, pick and choose the reason or use the use the green + icon to add a customized reason |
| Referral Source | Select the referral source or use the green + icon to add a customized reason |