Content
- Introduction
- Case Record Tab Layout
- Show Case Records
- Download Files
Introduction
This article is meant to assist you with the Case Record Tab in a Case Screen.
If you have a question not addressed here, you can search at the bottom of this article in Related Articles or contact support at support@extendedreach.com.
Case File Layout
Image: Case Screen: Case File Tab Layout
Show Case Records
Use the drop-down menu to pick and choose which records you want to see. Select “All Records” to view all activities. reports, revisions, and more. You can choose to view only Appointments, Activities, or specific reports.
Image: Show Case Records Options
Download Files
Image: Download Files Option
Click on “Download Files” to download all of the files associated with the case to a computer or USB.
Image: Downloads