Agency Administrators can delete a case or a home, by going to the case or home profile and click on the Delete button.
When you click on the delete button, a warning window will pop-up. You must type YES into the designated field for the case or home to be deleted.
If you do not see the delete button, it means that you do not have the necessary security rights. You can contact your agency's system administrator to be granted those rights or to have them delete the case/home for you.