If you have forgotten your password, click on the "Forgot your password?" link on the extendedReach login page. Make sure you have your email address entered into the email field prior to clicking on "Forgot your password?".
A pop-up will then appear informing you that an email has been sent to that email address with your current password.
You will then receive an email from email@example.com with your password. Be sure to check your spam or junk folder if you do not see it in your inbox. Use the password and email in the email to login.
If you still have troubles logging in, please contact firstname.lastname@example.org.